Frequently Asked Questions
Everything you need to know about our cycling apparel and services.
What is the best way to choose the right size?
We recommend using the 'Size Guide' located on each product page. Our performance fit is designed to be aerodynamic, so if you prefer a looser fit, we suggest sizing up.
How should I care for my Cycology gear?
To maintain technical fabric integrity, machine wash in cold water using a gentle cycle and a specialized sports detergent. Always hang to dry and avoid fabric softeners or ironing.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days.
What is your return policy?
We offer a 90-day return policy for all unworn items with original tags attached. Please use our online portal to generate a return label and initiate your refund or exchange.
Are your products UV protected?
Yes, many of our jerseys and sun sleeves feature a UPF 50+ rating to provide maximum protection against harmful UV rays during long rides.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.