Returns & Exchanges
We want you to be 100% satisfied with your Cycology gear, which is why we offer a 90-day return policy for any products in original, unworn condition. Whether you need a different size or a different design, our process is designed to get you back on the bike as quickly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship the Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing